Introduction

Woertys respects your right to privacy and is committed to protecting your personal data. This privacy policy informs you about how we process your personal data when you visit our website (regardless of where you connect from), your privacy rights and the protection afforded to you by applicable law.

Data controller

In this privacy policy, the terms ‘Woertys’, ‘we’, “us” or ‘our’ refer to: Woertys BV Kustlaan 253 B-8300 Knokke. Woertys BV is the data controller for personal data collected through this website.

Personal data controller

We have appointed a personal data controller to handle matters relating to this privacy policy. If you have any questions about the privacy policy, and in particular if you wish to exercise your rights, please contact the personal data controller at the following address. Personal data controller: Mr Arianna Secondo Postal address: Kustlaan 253 B-8300 Knokke Telephone number: +32-50-490 502 Email address: dpo@woertys.be Woertys BV will only respond to requests relating to data protection. Please communicate in English, German or French.

Supervisory Authority

You also have the right to lodge a complaint at any time with the supervisory authority of the appropriate jurisdiction.

The data we collect about you

Personal data refers to any information about an individual that can be used to identify them. It does not include data from which identifying elements have been removed (anonymous data). We may collect, use, store and transfer different types of data about you. We have grouped these as follows:
• Identity data, which includes first name, maiden name, surname, username or similar identifier, marital status, title, date of birth and gender.
• Contact data, which includes postal address, email address and telephone numbers.
• Technical data, which includes your Internet Protocol (IP) address, login data, browser type and version, time zone and location, browser plug-in types and versions, platform and operating system, and technologies present on the devices you use to access the website.
• Usage data, which includes information about how you use our website.
• Marketing and communication data, which includes your preferences for receiving marketing messages from us and third parties, as well as your communication preferences. We do not collect any special categories of personal data about you (which includes details about your racial or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data). We also do not collect any information about criminal convictions or offences.

How is your personal data collected?

We collect your personal data by several means, including:
• Direct interactions. You may provide us with your identity, contact details and your marketing and communications preferences by completing forms or corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions. When you use our website, we automatically collect technical data about your device, your activity and your browsing patterns. We collect this personal data using cookies, server log files and similar technologies. Please see our cookie policy for more information.
• Third parties. We receive personal data about you which is sent by third parties, as defined below:
• Mapping services from the following companies:
• Google Maps, established in the USA

Circumstances in which we will use your personal data

Below we set out, in table form, a description of the ways in which we plan to use your personal data and the legal bases we rely on to do so. We have also identified our legitimate interests where appropriate. Note that we may process your personal data on more than one legal basis depending on the specific purpose for which we use your data. Please contact us if you would like further information about the specific legal basis we rely on to process your personal data where more than one basis has been set out in the table below. Purpose-Activity / To notify you of changes to our privacy policy Type of data / (a) Identity (b) Contact (c) Marketing and communications Legal basis for processing, including legitimate interest / (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records up to date) Retention period / 12 months Purpose-Activity / To manage and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting) Type of data / (a) Identity (b) Contact (c) Technical Legal basis for processing, including legitimate interest / (a) Necessary for our legitimate interests (to run our business, provide administrative and IT services, ensure network security, prevent fraud and in the context of a corporate reorganisation or group restructuring) (b) Necessary to comply with a legal obligation. Retention period / 12 months Purpose-Activity / To use analytics to improve our website, products/services, marketing, customer relationships and customer experience Type of data / (a) Identity (b) Usage Legal basis for processing, including legitimate interest / Necessary for our legitimate interests (to define the types of customers for our products and services, to keep the site relevant and up to date, to grow our business and to inform our marketing strategy) Retention period / 25 months Purpose-Activity / To provide you with marketing communications and information about our company and our products Type of data / (a) Identity (b) Contact (c) Marketing and communications Legal basis for processing, including legitimate interest / (a) Necessary for our legitimate interests (to develop our products/services and our business) (b) Consent) Retention period / Until the data subject notifies the owner that they no longer wish to receive marketing communications

Changes to the purposes

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. If you would like an explanation as to how the processing for a new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law in accordance with the rules set out above.

Data retention

We will only retain your personal data for as long as is reasonably necessary to pursue the purposes for which we collected it, including to satisfy legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a claim or if we reasonably believe there is a possibility of litigation concerning our relationship with you. To determine the appropriate retention period for personal data, we consider the quality, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means, and legal, regulatory, tax, accounting or other requirements. The details of the retention periods applicable to different aspects of your personal data are set out in the table above.

Marketing

You may at any time ask us or third parties to stop sending you marketing messages by using the opt-out link provided in any marketing messages we send you or by contacting us. If you choose to stop receiving these marketing messages, this will not apply to personal data you have already provided to us for purposes/activities 1–4 above.
Disclosure of your personal data
We may share your personal data, with your consent, with internal or external third parties. We require all third parties at all times to ensure the security of your personal data and to process it in accordance with applicable law. We do not permit our third-party service providers to use your personal data for their own purposes and only allow them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We share your personal data within the group of companies Woertys BV. This may involve transferring your data outside the European Economic Area (EEA).

Data security

We have put in place appropriate security measures to prevent accidental loss, unauthorised use or access and any unlawful alteration or disclosure of your personal data. In addition, we limit access to your personal data to employees, agents, contractors and other third parties who need to know the information for business purposes. These third parties will only process your personal data on our instructions and are subject to a duty of confidentiality. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Cookies and third-party links

You can set your browser to refuse all or some cookies, or to alert you when websites use or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, see here. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no control over those third-party websites and are not responsible for their privacy policies. When you leave our website, we recommend that you read the privacy notice of every website you visit.

Your legal rights

In certain circumstances, under applicable data protection law, you have the following rights regarding your personal data.
• Request access to your personal data (‘data subject access request’). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing your data. • Request the rectification of the personal data we hold about you. This allows you to have incomplete or inaccurate data we hold about you rectified, although we may need to verify the accuracy of the new data you provide. • Request the erasure of your personal data. This allows you to ask us to erase or delete personal data when we no longer have a valid reason to continue processing it. You also have the right to ask us to erase or delete your personal data when you have exercised your right to object to processing (see below), when we have processed your information unlawfully, or when we are required to erase your personal data in accordance with local law. Please note, however, that we may not be able to comply with your request for erasure for specific legal reasons, which will be notified to you, if applicable, in response to your request. • Object to the processing of your personal data where we rely on a legitimate interest (or the legitimate interest of a third party) and your particular situation causes you to object to the processing on that basis because you believe it affects your fundamental rights and freedoms. You also have the right to object to us processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have a compelling legitimate interest in processing your information that overrides your rights and freedoms. • Request the restriction of the processing of your personal data. This allows you to ask us to suspend the processing of your personal data in the following cases: - If you want us to establish the accuracy of the data. - When our use of the data is unlawful but you do not want us to erase it. - When you need us to retain the data even though we no longer need it because it is necessary for you to establish, exercise or defend legal claims. - Where you need us to keep the data even though we no longer need it because it is necessary for you to establish, exercise or defend legal claims. If you have objected to our use of your data but we need to verify whether we have a legitimate reason that takes precedence. • Request the transfer of your personal data to you or a third party. We will provide you, or a third party of your choice, with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information for which you initially provided us with your consent for its use, or if we use the information for the performance of a contract with you. • Withdraw your consent at any time if we rely on that consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services. We will inform you of this at the time you withdraw your consent. If you wish to exercise any of your rights set out above, please contact the Data Controller.

Free of charge principle

You will not be charged for accessing your personal data (or exercising your other rights). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In such circumstances, we may simply refuse to comply with your request.
What we may ask of you
We may ask you for specific information to enable us to confirm your identity and allow you to exercise your right of access to your personal data (or any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you for further information about your request to speed up our response.

Response time

We aim to respond to all legitimate requests within one month. However, the time required may be longer than one month if your request is particularly complex or if you have submitted multiple requests. In this case, we will keep you informed of the progress of your request.
Your obligation to inform us of changes
It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your relationship with us.

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, only the Terms of Use, the Privacy Notice, and the Cookies Policy of www.rolex.com apply.

Contact

If you have any questions or concerns about these Rules, our privacy practices or your dealings with Woertys, please contact Woertys in writing or by telephone: Kustlaan 253 B-8300 Knokke Telephone number: +32-50-490 502 E-mail address: dpo@woertys.be Woertys BV will only respond to requests relating to data protection. Please communicate in English, German or French. Data Protection Supervisor: Ms Arianna Secondo Date of update of these Rules: October 2021